Last updated: October 2026

Memberships

You can cancel your membership at any time. Cancellation takes effect at the end of your current billing period, and you keep full access until then. Payments already made for the current month are not refunded.

Drop-in lessons

You can reschedule or cancel a drop-in lesson for a full refund up to 24 hours before it starts. Cancellations with less than 24 hours’ notice and missed lessons are not refunded.

Workshops and events

Tickets are non-refundable unless IMAD cancels the event, in which case you will receive a full refund.

Products and merchandise

You can return unused items in their original condition within 14 days of delivery, in line with EU consumer law. Please contact us first at hello@imad.ie. Once we receive the item, we will refund you within 14 days to the original payment method. Return shipping is paid by the customer unless the item is faulty or incorrect.

Faulty items

If an item arrives damaged or faulty, contact us within 14 days and we will replace or refund it at no cost to you.

Your statutory rights

This policy does not affect your rights under Irish and EU consumer law. Questions? Write to us at hello@imad.ie.